Our goal is to ensure our IT outsourcing managed services appropriately integrate into your business strategy, as it stands today and as it evolves over time. Each step of Xodyak’s Client Engagement Model enables us to tailor our services, delivery approach, and resource plans to fully match your particular industry, organization, and business strategy.

Advantages of IT Outsourcing

Xodyak provides a complete support services package for end-to-end IT service management that changes the way businesses manage and operate their information systems. According to a Gartner report, outsourcing your IT environment will lower IT operating costs 19%-29%. Companies access industry knowledge from experienced IT executives that develop your IT strategy, and from expert engineers who ensure your information systems are secure, dependable, robust, secure and efficient. Our customized Service Level Agreements (SLAs) guarantee our performance in writing.

IT Outsourcing

Our clients benefit from the flexibility and agility built into Xodyak’s IT outsourcing services and infrastructure support (IT help desk, desktop management services, IT monitoring & systems management, procurement, support for mobile devices and applications, network monitoring, and more). Industry expertise combined local delivery capabilities means first-class support from a local provider.

Fractional CIO

Xodyak’s Fractional CIO package includes a virtual CIO to lead your IT support and management efforts and be responsible for IT strategy and planning that will enable you to accomplish your business initiatives. We manage and participate in performance accountability, business review meetings, IT assessments and recommendations, technology road maps, policy review, security audits and advisory services.

Using a managed service provider to outsource your IT is an excellent way to allow your employees to focus their energy on other strategic initiatives.

Top Reasons for IT Outsourcing:

  • Lower operational and labor costs
  • Gain the ability to focus staff and resources on core business projects
  • Leverage a larger knowledge base with a wide-range of experience
  • Mitigate risks for projects where internal resources do not have the skills or time to complete
  • Speed up implementation time for IT infrastructure maintenance activities and upgrades
  • Gain expertise for temporary projects
  • Learn about operational issues or advantages of different IT management tools and platforms
  • Increase end-user satisfaction by outsourcing support functions (Help Desk)
  • Improve IT performance corporate-wide, using the latest technology
  • Immediately reduce risk and meet compliance criteria
  • Improve overall end-user and IT security with outsourced “Security as a Service” offerings
  • Get 24×7 support without the capital budget expenditures
  • Acquire “proactive” insight and prevent outages on networks, servers, and databases
  • Realize economies of scale and significant cost savings with a managed service provider (MSP) managing all of your IT infrastructure
  • Get “fixed” monthly pricing with no surprises and customized agreements